Has anyone had a botched repair job from Kahr service?

[diablo53]

I sent my PM9 in for repairs due to the barrel peening. I was sent back with a new slide and barrel..and some really nasty tooling/grinding done to the interior of the frame. It looks like they modified the old frame to fit the new slide, but left it looking like total crap. Scratches/sanding marks inside the handle were so rough that the magazine has wear marks that none of my other 4 mags have. Gun was received by Kahr Monday night, and received by me last night. I applaud Kahr for the turnaround but boo them for the workmanship.

I have contacted Kahr about the issue and I am waiting for an RMA and shipping label to send it back to them for frame replacement or whatever they can do to clean up the tooling marks


UPDATE: Kahr replaced my pm9 with a brand new
retail pistol. Complete with case and 3 mags. They even threw in an extra 7rd mag for a total of 4.

[Bawanna]

Keep us posted. This is kind of a new one on me. I can't think of any reason they would have to butcher the frame for a new slide. Nothing really changes on the lower end.

[diablo53]

[berettabone]

Kind of hard to believe........................that thing looks like a train wreck.......................

[diablo53]

Kind of hard to believe........................that thing looks like a train wreck.......................

THANK YOU! I was in such disbelief that I actually thought I was over reacting. I even had to compare it to pictures I have of the gun b4 I sent it off to make sure that it came back with the same frame.

[muggsy]

It wasn't necessary to take pictures to insure that it came backwith the same frame. If the frame was replaced the gun would have a different serial number, been returned to you through your local FFL and you would have had to go through another NIC background check. That's a federal law and Kahr isn't about to violate it.

[gb6491]

Keep us posted. This is kind of a new one on me. I can't think of any reason they would have to butcher the frame for a new slide. Nothing really changes on the lower end.

"Butcher" is an apt description Bawanna.
FWIW, I think the cut in the red outlined box above the trigger (which appears to have took a hit in the process) was done to accommodate the new barrel. It seems to me they've made a change to a wider lug at some point in production.


Perhaps the magwell damage came from a fixture used to hold the frame while they were making the clearance cut for the lug.
Regards,
Greg

[SlowBurn]

Wow. Mistakes happen and damage can occur in the repair process like anything else, but to send it back to you like that? Inexcusable. I would be disappointed if whoever did that kept his job.

[timboy]

Ughh that's pretty ugly,likley functional and just a cosmetic eyesore,but I know I would not be happy either,hopefully they make it right for you.
Making it function and making it right are not always the same thing.

[ppsnatcher]

I recently bought a set of wood grips from them. The set I was sent had a bit of tear-out that had been really poorly glued back in place. I contacted them and explained my disappointment and they assured me they would email a shipping label. I have emailed them since and never got a label or response. F those guys, even if they sent me a return label I don't trust them not to f up my order again.

Anybody know where to order parts other than their website?