Quote Originally Posted by ripley16 View Post
Update:
Kahr came through in a very nice way. I decided to return the gun to them for a repair and emailed the service dept. for a return authorization. It came the next morning accompanied by a Fed Ex shipping label. Great news because when I checked to see what the overnight fee was for a small package it came to $70. Thank you Kahr. Ian Burr, with Kahr, stated the turn around time is 6 weeks. Can't wait to get it back. I expect the repair to cost an hour in labor plus the part cost, very reasonable considering the shipping savings. I was assuming I'd have a local FFL mail the gun for me vis USPS for around $35.

Good start to a downer of a situation. I hate when a gun breaks.
Ian is GREAT. I've dealt with him on two repairs,and both times Kahr paid for shipping both ways---and kept my pistols in house a single day. One of them was WAY out of warranty(I bent my slide stop spring and Ian suggested I let them update my old P9 from the plastic pin retainer to a screw retainer) and I didn't have to pay a penny for repair.

Kahr's customer service is outstanding.