Originally Posted by jeepster09
When it goes on as long as it has, unfortunately, it is no longer a problem. It is a TRAIT. That's much worse. Funny thing. Companies like Vortex, Ruger, S&W and the like gain a loyal customer base from nearly CS alone! Their products may, at times, be worse than the competition, but their customers will go to mat for them as they believe the company does the same for them.
I wish the companies with the bad CS traits would understand that good CS is better than the best ad campaign.
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