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Thread: Shout out to Kahr customer service!

  1. #1
    Join Date
    Sep 2010
    Posts
    18

    Default Shout out to Kahr customer service!

    My PM9 is a 15 year old bull nose with dead night sights. A faithful companion! I noticed lately that the mag release was kind of mushy so I look at Kahr's site for a new one. It didn't specify if it was polymer or steel so I emailed Kahr to see. Well they asked for my address and sent me a new steel one gratis! Took all of 5 minutes to replace it. Now I'm trying to decide on what to do with the sights!

  2. #2
    Join Date
    Sep 2009
    Location
    Wet & Wild Pacific NW
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    30,788

    Default

    Well that was damn nice of them weren't it. Good folks.
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  3. #3
    Join Date
    Feb 2018
    Posts
    793

    Default

    Tell 'em it's mushy?

  4. #4
    Join Date
    Sep 2010
    Posts
    18

    Default

    Yep. The polymer catch was worn from rubbing on the steel magazine.

  5. #5
    Join Date
    Sep 2010
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    6,656

    Default

    I think I remember hearing that long ago they had a issue with the polymer one and would replace the polymer mag catch with a metal one. I think that was during my pre Kahr days (more than 10 years ago) as all the Kahrs I have bought have had the metal mag catch.
    The only thing better than having all the guns and ammo you'd ever need would be being able to shoot it all off the back porch.

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  6. #6
    Join Date
    Sep 2010
    Posts
    18

    Default

    I got this pistol in 2006 with the polymer catch and it's hard telling how many time the mag has been in & out. I'm tickled that Kahr replaced it free as I was prepared to buy one. it was a drop in fit.

  7. #7
    Join Date
    Feb 2018
    Posts
    793

    Default

    You guys have inspired me. I have a blunt-nosed PM9 that I bought new in May of '03. I think I'll call Kahr tomorrow and see if they'll send me one also.

  8. #8
    Join Date
    Oct 2009
    Posts
    4,157

    Default

    Glad you found us Byrd, lots of good folks here to help you with any problems…..I’ve always had good customer service from Kahr to provide parts and assistance so glad they sent you the improved mag release to get you back up and running……Welcome to the forum, come back often.
    My wife says that I never listen to her or something like that

  9. #9
    Join Date
    Feb 2018
    Posts
    793

    Default

    Another shout out to Kahr! They're going to ship me out a metal mag release free of charge for my PM9 also. Thanks for the kick in the pants Byrd.

  10. #10
    Join Date
    Sep 2010
    Posts
    18

    Default

    Boy Howdy! I started a run on mag releases from Kahr! I took mine to the range this morning and ran 50 rounds through it with perfect function. Funny side note a guy was there with a new Glock 43. He was showing it off proudly and of course I said "Check mine out.' He looked at it kinda funny and said what is it? He'd never hears of Kahr so I let him try it out. The trigger freaked him out! He liked it a LOT better than his Glock!

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