They are generally pretty good at answering emails, give them a bit. I have no clue on cost. If no response by say tomorrow email again or call. I'd be tempted to fix that myself if the cost is large. Some acra glas and maybe a pin would keep it from going anywhere. It may have been that way for years. BUT I get that it needs to be addressed. Would drive me crazy too.
In Memory of Paul "Dietrich" Stines.
Dad: Say something nice to your cousin Shirley
Dietrich: For a fat girl you sure don't sweat much.
Cue sound of Head slap.
RIP Muggsy & TMan
"If you are a warrior legally authorized to carry a weapon and you step outside without that weapon, then you become a sheep, pretending that JOCKO will not come today."